Shipping Policy

Order Processing

Thank you for choosing Bloom Mat.
After your order is successfully placed, our team carefully prepares your items for shipment.
Processing time:

1-3 business days

Orders are processed Monday through Friday.
Orders placed during weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

We currently offer shipping options for customers worldwide.

Standard Shipping

Estimated delivery:

7-15 business days

Express Shipping

Estimated delivery:

3-7 business days

Please note that delivery times are estimates and may vary due to:
•Local holidays
•Weather conditions
•Customs inspections
•Carrier delays

Order Tracking

Once your order has been shipped:
You will receive a shipping confirmation email containing tracking information.
Tracking updates may take 24-72 hours to become available.

Shipping Address

Customers are responsible for providing accurate shipping information.
Please carefully check:
•Name
•Address
•Apartment number
•Postal code
•Contact information
Bloom Mat is not responsible for delays caused by incorrect shipping information.

Customs & Import Duties

For international orders:
Customers may be responsible for customs duties, taxes, or import fees depending on local regulations.
These charges are determined by local authorities and are not controlled by Bloom Mat.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery period:
Please contact our customer service team.
We will work with the shipping carrier to investigate the situation.